Case Study One – Ben

March 21st, 2017|0 Comments

NEW LEADER, NO TRAINING - THE CLASSIC SCENARIO Great worker, task focused, liked by his peers and always gave 100% and then he was promoted. Meet Ben, we all know people like Ben. From all my meetings with Ben, I knew him to be a pleasant young man. So why did his team turn against him in a very short timeframe? The CEO quickly assumed fault for the situation. They had thrown Ben into a position without the training to lead his team and this is where KPI stepped in. Ben is very coachable which means he [...]